Taika-jewellery store

Terms and conditions

www.taika-jewellery.com is an online store maintained by R&M Taika (VAT FI2280482-7)

The terms and conditions serve as a user agreement between R&M Taika ay - company (referred later to Taika-jewellery or Taika-jewellery Online Store) and you, our customer. When you register on our website or place an order you agree to these terms. Taika-jewellery reserves the right to make changes to the prices, service, policies and this agreement at any time.

ORDERING, ORDER CONFIRMATION

You need to be of 18 years of age for placing an order. You can be an individual or a representative of a company or an organization. If you represent some entity you must have the necessary right to act in its name. Please notice that the return policy specified here does not apply to companies or organizations.

Minimiorder value is 35€, when delivered outside Finland.

Your placed order represents a purchase order to Taika-jewellery Online Shop. Please check the content of order before finalizing the order. You will get an order confirmation to your e-mail. The order confirmation includes ordered products, price of products and delivery costs. In order to get order confirmation, you need to give your e-mail address when ordering.

METHODS of PAYMENT

Products and the delivery cost are to be paid when ordering. We offer the following credit and debit cards: Visa, Visa Debit, Visa Electron and Mastercard and MasterCard Debit. We are using Verified by Visa and MasterCard SecureCode-services. Checkout Finland Oy (VAT 2196606-6) is responsible for payment process. Checkout Finland provides also netback related payment transfer services in co-operation with Finnish banks and credit institutions. 

DELIVERY TERMS

The product price is the price displayed at the time of ordering. Shipping charges according to destination are also to be seen before payment. All prices are displayed in euros (EUR) and include 24% VAT. Please note that additional customs and duties may apply depending on the destination and will be collected at the time of delivery. Taika-jewellery Online Shop is not responsible for these charges.

Most of our products are in our warehouse, ready to be sent to you. We aim to dispatch products within 1-5 working day. For the products that are not stored in our warehouse the dispatch time is in average 10 days. The exact time is written in a product description.

Products will be sent to you per post or per courier. Depending on your destination, it will take 1 - 12 days to reach you.

  • Delivery cost within EU is 7 €. There is free delivery for orders over 100€.
  • Delivery cost to Australia, NZ, USA and Canada is 15€. There is free delivery for orders over 150€.
  • If  your country is not stated above, please contact us for further information.

RETURNS

Taika-jewellery has 14 day satisfaction guarantee. With other words you have the right to return or exchange your order by contacting Taika-jewellery Online Shop within 14 days of delivery. The return policy does not apply to products on sale.

Returned products must be unused, in condition they were, when you received them and repacked into its original package or equivalent. The product must be returned immediately after notifying Taika-jewellery of a return. If the package should be lost in transit, Taika-jewellery Online Shop will not be responsible.

Please remember to return the product with a copy of the delivery note with a reason for the return. When we have received your shipment, the amount will be refunded to the card that you used for payment. We will not refund the cost of return shipping. Please contact riikka@taika-korut.fi for your return instructions.

DISCOUNT CODES

TAIKA-jewellery uses campaign and discount codes at time-to-time. The following rules apply when using campaign and discount codes:

  1. Only one campaign and/or discount code can be used in one order.  
  2. The final total price including discount can be seen in order basket before payment. 
  3. Campaign and discount codes can not be used partly. 
  4. Campaign and discount codes will not be refunded in money.

DISPUTES

This agreement has been made to comply with the laws of Finland. Any disputes will primarily be negotiated and settled in the Helsinki District Court in Finland.

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